Terms, privacy and refunds

Write to Sunstone Audio at [email protected]; we answer within two working days.

Buying

Our desktop software is sold on this site. Payment is taken by Stripe, on Stripe's own page; the price, its currency and any tax are shown there before you pay. Once Stripe confirms the payment you can download the software straight away, and again later from the same page.

Our iPad apps are sold separately, by Apple in the App Store, under Apple's terms: a purchase on this site doesn't include them, and an App Store purchase doesn't include the desktop software. Buy them and ask for refunds there.

Your licence

A purchase lets you install the software on as many of your own computers as you like. The music you make with it is yours, to release, sell and license as you like. Don't share it or resell it.

Refunds

If a purchase isn't for you, you get a full refund on request within 14 days of purchase, no questions asked. Write to us with the email you paid with.

Privacy

This site has no accounts, no analytics, no advertising and no tracking cookies.

When you buy, Stripe takes your name, email and card details. We receive your name, email, country and what you bought, never your card number, and use them only to deliver your purchase, answer you, and keep the records the law asks for. We don't sell or share them.

The site is served by Cloudflare, which sees each visit's address to deliver it. Its pages load their typefaces from Google Fonts, which sees your address too.

Sacred for Windows, when it opens and is online, asks this site whether your licence's purchase was refunded. It sends only the purchase's reference from your key, and Cloudflare sees your address, as for a visit. We don't keep either. Offline, Sacred never asks, and plays on.

To see or delete what we hold about you, write to [email protected].